Privacy Policy
Effective Date: August 18, 2026
Vitality Chiropractic (“Vitality Chiropractic,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide to us through our website, appointment scheduling services, forms, and communications.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and your choices regarding communications from our practice.
1. Information We Collect
Depending on how you interact with Vitality Chiropractic, we may collect:
- Your name and contact information, including your telephone number, email address, and mailing address.
- Information you provide when requesting or scheduling an appointment.
- Information you voluntarily provide through forms, questionnaires, or communications with our practice.
- Information necessary to provide chiropractic and related services.
- Information concerning your use of our website, including technical information such as browser type, device information, IP address, pages visited, and similar information.
- Your mobile telephone number and your consent or preference regarding SMS/text messaging when you voluntarily opt in to receive text messages from us.
Please do not submit sensitive medical or other confidential information through website forms or text messages unless specifically requested or authorized by our practice.
2. How We Use Information
We may use information we collect to:
- Schedule, confirm, reschedule, or remind you about appointments.
- Communicate with you regarding your appointments or services.
- Respond to questions and requests that you send to us.
- Provide information and educational materials related to chiropractic care, health, wellness, and our practice.
- Notify you when new educational content becomes available on our website.
- Send SMS/text messages that you have specifically opted in to receive.
- Operate, maintain, and improve our website and services.
- Maintain appropriate business, administrative, legal, and security records.
- Comply with applicable laws and regulations.
3. SMS/Text Messaging
If you voluntarily provide your mobile telephone number and expressly opt in to receive SMS/text messages from Vitality Chiropractic, we may send you text messages relating to your interactions with our practice.
These messages may include:
- Appointment confirmations and reminders.
- Appointment-related communications.
- Important scheduling or office notifications.
- Responses to messages or requests that you initiate with our practice.
- Notifications that new educational content is available on our website.
- Other informational messages consistent with the purpose for which you provided your consent.
Message frequency varies. Message and data rates may apply.
Your consent to receive SMS/text messages is not a condition of receiving chiropractic care or any other services from Vitality Chiropractic.
Opting Out of Text Messages
You may stop receiving SMS/text messages at any time by replying STOP to any text message from Vitality Chiropractic.
After you send STOP, we will process your request and stop sending further non-essential SMS/text messages to that number, except as necessary to process or confirm your opt-out request or as otherwise permitted by law.
You may also contact our office directly to request removal from our SMS/text messaging program.
For assistance with SMS/text messaging, reply HELP to a message from us or contact our office using the information provided below.
4. Mobile Information and SMS Consent
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties.
Vitality Chiropractic may use service providers, including our SMS/text messaging service provider, to deliver communications that you have requested or authorized. These providers may process your telephone number and message information solely as necessary to provide communication services to our practice and in accordance with applicable law.
Your mobile telephone number and SMS consent will not be sold, rented, or provided to another company for that company’s own marketing or promotional purposes.
5. Sharing of Information
We may share information with service providers when reasonably necessary to operate our practice and provide services to you. These may include providers of:
- Appointment scheduling and practice-management services.
- SMS/text messaging services.
- Website hosting and maintenance.
- Email and electronic communication services.
- Information technology and security services.
- Payment processing and other business services.
We do not authorize these service providers to use your personal information or SMS/text messaging opt-in information for their own marketing purposes.
We may also disclose information when required or permitted by law, including when necessary to comply with legal obligations, protect the rights or safety of our practice or others, prevent fraud or abuse, or respond to lawful requests from governmental authorities.
6. Health Information and Privacy
Information relating to your health or chiropractic care may be subject to additional privacy protections under applicable federal and state laws, including, where applicable, the Health Insurance Portability and Accountability Act (“HIPAA”).
Where applicable, our Notice of Privacy Practices provides additional information concerning how protected health information may be used and disclosed.
SMS/text messaging and ordinary email are not necessarily secure methods for communicating sensitive health information. Please avoid including detailed medical information in text messages unless our practice has specifically instructed you to do so.
7. Cookies and Website Technologies
Our website may use cookies, analytics tools, pixels, or similar technologies to help us operate the website, understand how visitors use it, improve our website, and evaluate the effectiveness of our communications.
These technologies may collect information such as your IP address, browser type, device information, pages visited, and approximate geographic information.
You may be able to control cookies through your browser or device settings. Disabling certain cookies may affect the functionality of portions of our website.
8. Information Security
We use reasonable administrative, technical, and physical safeguards designed to protect information in our possession against unauthorized access, use, alteration, or disclosure.
However, no website, electronic communication, or method of transmitting information over the Internet can be guaranteed to be completely secure.
9. Children’s Privacy
Our website is not intended to knowingly collect personal information directly from children without appropriate parental or guardian involvement where required by law.
If you believe that a child has provided personal information to us inappropriately, please contact us so that we can take appropriate action.
10. Third-Party Websites
Our website may contain links to websites or services operated by third parties. We are not responsible for the privacy practices, content, or security of those third-party websites.
We encourage you to review the privacy policies of any third-party websites or services you visit.
11. Your Privacy Choices
You may contact us to:
- Ask questions about how your information is collected or used.
- Request correction of inaccurate information, where applicable.
- Opt out of SMS/text communications.
- Request information about the communications you have authorized.
- Opt out of certain non-essential communications.
Some information may need to be retained to provide services, maintain business records, comply with legal obligations, resolve disputes, or otherwise fulfill legitimate business purposes.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal requirements.
When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to periodically review this Privacy Policy.
13. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Vitality Chiropractic
6940 Santa Teresa Blvd., Suite #2
San Jose, CA 95119
Phone: (408) 363-1991
Website: vitalitychiro.com
6940 Santa Teresa Blvd., Suite #2
San Jose, CA 95119
Phone: (408) 363-1991
Website: vitalitychiro.com
SMS Consent
By voluntarily opting in to receive SMS/text messages from Vitality Chiropractic, you consent to receive text messages at the mobile telephone number you provide for the purposes described in this Privacy Policy.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help.
Your consent to receive SMS/text messages is not a condition of receiving chiropractic care or other services from Vitality Chiropractic.